Customs clearance contact form for English speaking customers

This contact form is to be used in cases like sending preliminary declarations before item arrival, replying to notifications regarding items waiting to be customs cleared, or for the request of reviewing previously done clearance.

Information on data management can be found on the site under the title Helpful Information, in Privacy notice.

Downloadable declarations:

Declaration for postal items with automatic postal clearance

Available for private individuals for postal items not exceeding EUR 150, in case the content is not an excise product or perfume.

Import customs clearance order for private individuals

Available for private individuals for postal items exceeding EUR 150, in case the content is an excise product or perfume, for customs clearance of the item as gift or based on other reason for duty exemption and for customs clearances with a tax rate different from 27%.

Import customs clearance order for legal entities

Available for companies if a customs decision for the given company is required.

Declarations (required for companies, organizations besides the order)

Attachment is required for companies, besides the „Import customs clearance order for legal entities.

Documents to be attached:

List of mandatory documents to be attached (in addition to the printed and signed declaration)

Documents to be attached in addition to the previously selected, printed and signed declaration.