Customs clearance contact form for English speaking customers
This contact form is to be used in cases like sending preliminary declarations before item arrival, replying to notifications regarding items waiting to be customs cleared, or for the request of reviewing previously done clearance.
Please note that, as of July 1, 2026, the duty-free allowance for shipments valued at up to 150 euros arriving from outside the EU has been eliminated. Customs duties must now be paid on all shipments valued at up to 150 euros ordered by private individuals from online stores outside the EU. In accordance with existing procedures, Magyar Posta collects customs-related charges from the recipient. Starting July 1, in line with the new regulations, a new customs duty of 3 euros - typically charged per product category (by commodity type, i.e., by customs tariff number) - will appear after the itemized lines of the customs declaration. There have been no changes to customs clearance procedures for shipments valued at more than 150 euros.
Information on data management can be found on the site under the title Helpful Information, in Privacy notice.
Downloadable declarations:
Declaration for postal items with automatic postal clearance
Available for private individuals for postal items not exceeding EUR 150, in case the content is not an excise product or perfume.
Import customs clearance order for private individuals
Available for private individuals for postal items exceeding EUR 150, in case the content is an excise product or perfume, for customs clearance of the item as gift or based on other reason for duty exemption and for customs clearances with a tax rate different from 27%.
Import customs clearance order for legal entities
Available for companies if a customs decision for the given company is required.
Declarations (required for companies, organizations besides the order)
Attachment is required for companies, besides the „Import customs clearance order for legal entities.
Documents to be attached:
List of mandatory documents to be attached (in addition to the printed and signed declaration)
Documents to be attached in addition to the previously selected, printed and signed declaration.
