CONFIRMATION OF DELIVERY FOR DOMESTIC PARCELS WITH ADVICE OF DELIVERY
We will always tell you when the addressee has received the parcel you sent. The document in proof of receipt is returned to you on paper.
WHAT DOES THE ADVICE OF DELIVERY SERVICE OFFER?
When delivering postal parcels sent under this service, acknowledgement of receipt of the mail item is obtained from the addressee or the authorised recipient on the advice of delivery form, and this is then returned to you. The unique identifier of the postal parcel allows you to track the progress of the parcel.
HOW CAN YOU USE THE SERVICE?
If you wish to send a postal parcel using the advice of delivery additional service, you only need to complete the form on paper before posting.
INTERNATIONAL ADVICE OF DELIVERY
When delivering international parcels sent under this service, acknowledgement of receipt of the mail items is obtained from the addressee or the authorised recipient. Then we return to you the document in proof of this on paper, which has evidentiary value in legal proceedings. However, in international mail not all foreign postal operators undertake to obtain the signature of the addressee on the advice of delivery slip but instead delivery is certified by the postal operator on the advice of delivery slip by a postal signature and a date stamp. You can check on our
Country Guide page whether or not the postal operator in a given destination country undertakes this activity.
For information about the price of the service, see our
Tariffs page or the
product sheet, or ask at a post office.
FREQUENTLY ASKED QUESTIONS – FAQ
I. ADVICE OF DELIVERY ON PAPER
1.) Can I use the advice of delivery additional service for all domestic postal parcels?
Yes, you can use the advice of delivery additional service for both the MPL Postal Parcel and the MPL Business Parcel by completing the advice of delivery form.
2.) Is advice of delivery also available for international parcels?
Yes, the advice of delivery additional service is also available for international parcels by completing the advice of delivery form. However, in international mail not all foreign postal operators undertake to obtain the signature of the addressee for advice of delivery. You can check on our Country Guide page whether or not the postal operator in a given destination country undertakes this activity.
